For technical questions - mobile and web application
For general questions
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Access / connection problems
You are experiencing difficulties with your username or password, or you are unable to log into your account.
Problem with the pharmacy file
Your prescriptions are inaccessible or the app doesn't seem to display the right information.
Other technical problem
A problem occurs, other than during connection or file display (e.g.: the application suddenly closes, you're stuck on a screen, etc.).
General question
For all other questions that do not concern a technical problem.
Need to speak with someone?
Call our support line.
From Monday to Friday: 10am to 4pm EST
