Transferring Your Prescriptions is Easy!
If you’re moving a long way from your current pharmacy, you’ll probably have no choice but to switch to a new pharmacy. However, it’s good to know that you can always have your file transferred to another pharmacy, regardless of the reason.
DIFFERENT WAYS TO HAVE YOUR FILE TRANSFERRED
The prescription transfer process* is simple, and can be done online, by phone, or in person.
Although it is entirely up to you, it may be easier to choose a pharmacy that’s affiliated with the same chain or banner. That way, you can continue to use the same online services you are already signed up for.
1. Online
Complete and submit the secure form on our website, and it will be sent directly to the new store you select.
Once the pharmacy team receives your information, they will open a file for you.
Then, they will contact your current pharmacy to get all your health and prescription information.
After that, you will receive a call from a member of the lab team to validate the information with you and finish opening your file.
The first time you go to your new pharmacy to pick up your prescription drugs, you will be asked to show some ID to confirm your identity.
2. By phone
Call the new pharmacy you have selected and ask to speak with the lab team. You will be asked a few questions in order to open a file, including your name, address, date of birth, health insurance number, contact information, as well as questions about your health.The pharmacy team will then contact your current pharmacy for details about your prescriptions.
The first time you go to your new pharmacy to pick up your prescription drugs, you will be asked to show some ID to confirm your identity.
3. In person
You can ask for a prescription transfer in person by going to the pharmacy counter at the new location you have chosen.
The pharmacy team will then create your file and request the prescription information from your current pharmacy. Please note that your file will not be completed the same day you requested the transfer, so you will have to come back another time to pick up your medication once your file is complete.
Don’t wait until you need your medication before requesting a transfer, especially if you are taking more than one. For a simple, hassle-free transfer, opt for an online or over-the-phone transfer.
SERVICES TO MAKE YOUR LIFE EASIER
Pur owner pharmacists can provide you with a variety of services,* including the following:
- Prescription renewals online or via our app, with the option to set automatic renewals or reminders, or sync your medication renewals and those of your family as well
- New prescriptions added to your file by simply downloading a photo of it using our app
- Wellness consultations to help you reach your wellness goals or navigate life-changing events
- Testing and monitoring to help improve your health and treatment outcomes
- Medication customization to facilitate your treatment regimen and obtain the best possible outcome
- Vaccination services
- Prescription services such as those for minor health conditions.
Note that service availability may differ from one location to another.
Did you know?
If you’re far from home and find yourself in need of your medication, you can arrange a partial transfer of your prescription drugs. Your file will still remain at your usual pharmacy, but the pharmacy where you are located will be able to provide you the medication you need.*
Find more about how your pharmacist can help you manage your health
The pharmacy services presented in this section are offered by pharmacist owners who are affiliated with Proxim. The pharmacists are solely responsible for the professional activities carried out during the practice of pharmacy.
The information contained herein is provided for informational purposes only and is not intended to provide complete information on the subject matter or to replace the advice of a health professional. This information does not constitute medical consultation, diagnosis or opinion and should not be interpreted as such. Please consult your health care provider if you have any questions about your health, medications or treatment.